At GiftsZania, we are committed to delivering your products safely, quickly, and with full transparency. Every order is handled with care and shipped using trusted courier partners across India.

Order Processing Time

  • Customized Orders: Usually dispatched within 3–7 business days after final approval of artwork/design.
  • Bulk/Institutional Orders: May require additional time depending on quantity and customization needs.
  • Non-Customized Products: Dispatched within 2–4 business days.

Our team keeps customers informed at every stage of the process.

Delivery Time

Delivery timelines depend on the delivery location and logistics partner:

  • Metro Cities: 3–6 business days after dispatch
  • Other Cities/Towns: 5–10 business days after dispatch
  • Remote Locations: 7–14 business days or as per courier availability

Note: Delivery delays caused by weather, government restrictions, courier strikes, or public holidays are not under our control — but we always follow up to ensure delivery ASAP.

Shipping Charges

Shipping charges are calculated based on:

  • Product weight or volumetric weight
  • Delivery location
  • Quantity of items
    Any applicable charges will be visible during checkout.

Design Approval Mandatory for Custom Orders

Production and dispatch for customized gifts will only begin once:
✓ Artwork is approved
✓ Payment is confirmed

This ensures accuracy and avoids delivery delays.

Tracking Information

Once shipped, customers receive:

  • Courier Partner Name
  • Tracking ID / Link
    You can track the shipment anytime until delivery.

Packaging & Safety

All items are securely packed to avoid damage in transit.
If a package arrives tampered or damaged — please:

  • Take photos/videos immediately
  • Notify us within 24 hours of delivery
    We will assess and support appropriately.

Incorrect Address / Failed Delivery

If delivery fails due to:

  • Incorrect or incomplete address
  • Recipient unavailability
  • Phone unreachable

The package may return to us. Re-shipping charges will apply in such cases.

Business Information

Business Name: GiftsZania – M/S U.K. Pride
Proprietor: Navneet Kaushik
GST Number: 05AVOPK4712E2ZQ
Registered Address:
Near Sec-2, Suman Sadan, Bhagat Singh Chowk,
Hazari Bagh, Haridwar, Uttarakhand – 249407

Need Assistance?

📞 Support: +91 95994 72700
📩 Contact Form: Available on our Contact Us page